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Hey,
Well just to check some basics first: did you bind the server to the host IP in the pserver.conf file there is this part:
; BINDADDRESS: Local IP address to bind to. Default: localhost
; Default value: localhost
BINDADDRESS "xxx.xxx.xxx.xxx"
Localhost is default, so 127.0.0.1 wil work but if you try to enter a Palace through an outside IP it needs to have the correct bindaddress set.
Perhaps you already configured this, but I guess its a good place to start.
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Please don't ask me for help in private, use the USER QUESTIONS forum if you need help. 
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